A deposit is required to secure ALL appointments; after the appointment your deposit will be credited to services rendered.  (Deposits are also required for Groupon purchases; Your deposit will be reimbursed after your appointment time & date; less a $2 processing fee) A cancellation fee ($25 deposit) is charged ONLY if you cancel (or no show) within 24-hours of service. You will receive a courtesy call after 5 minutes of your appointment.  However, if you are more than 10 minutes late the appointment will be cancelled (no show) and you will need to reschedule and you will have to forfeit your deposit.